Returns & Exchanges

At Kapri The Label, we want you to love your pieces, which is why we offer a 14-day return period for store credit or exchanges on all full-priced items. Please ensure all garments are returned in their original condition, unworn, and with all designer tags still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring the return form is included inside the parcel to avoid processing delays.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal service location.

4

Receive Your Credit

Once our quality control team inspects and approves your return, your store credit or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing