Frequently Asked Questions

Everything you need to know about shopping with Kapri The Label

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the country, while international orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Kapri The Label ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

How should I care for my Kapri garments?

To maintain the quality of our fabrics, we recommend a cold hand wash or a delicate machine cycle, and always air dry away from direct sunlight.